Do NOT click on “receive all”
*** When receiving P.O’s in RQ4 please do not use the “receive all button” and please do not add a sku to the PO.
“We have seen POs from our accessory vendor that are being shorted product! Please be detailed when matching up what you physically receive to what RQ4 shows you should receive. I would need to know any variances that day”
– Tim Wallace
Here is a quick review on receiving POs.
The key is to make sure what was shipped by the Vendor was delivered by UPS or FedEx.
Match the packing slip with what is in the box and on the PO in RQ4.
The shipment and RQ4 match!
If the packing slip, RQ4 PO, and the items line up. Then it is time to receive the items into RQ4.
Please keep in mind that all accessory POs will ship in full. Any variances should be a red flag. Handset order will have back orders, but the back order items will not reflect as shipped on the packing slip.