Marketing Request Tickets

We have expanded our ticket system for Marketing requests..  Please have ready the following information before submitting a ticket.

Items needed to submit a Marketing Ticket.
Please attach and/or list all items/information needed before you submit a ticket. Incomplete submissions will lengthen the execution process.

All items needing Co-Op approval can take 24 hours to 5 business days post submission to Sprint, depending on Sprint’s approval speed and any legal considerations.

Events:
1) Attach a PDF or Screenshot Picture of LAM Approval email
2) Attach 2 mock up table photos (can just include table cloth and 1 item)
3) Attach completed paperwork indicating cost
4) If not a DM, note in comments if your DM has approved
5) Once ticket has been marked as closed this mean Co-Op has approved your request and you may submit
paperwork and remit invoice/payment instructions to Chloe Sagstetter.
6) All stores are required to send 2 photos of the event and table space within 48 hours of the event taking place to
complete the Co-Op Process

Custom Facebook Request:
1) Attach photo or description of photo desired
2) Include mock of verbiage or bullet points and dates desired
3) If not a DM, note in comments if your DM has approved
4) If a Job Posting request include store and position

Chamber Request (1 chamber per ticket):
1) Attach membership benefits (found on Chamber website)
2) Attach of PDF or Screenshot Picture of LAM approval email
3) Attach completed paperwork indicating cost
4) If not a DM, note in comments if your DM has approved
5) Once ticket has been marked as closed this mean Co-Op has approved your request and you may submit
paperwork and remit invoice/payment instructions to Chloe Sagstetter

Co-Op Order Requests for Marketing Co-Op Items
1) Include SKUs and quantity of each item
2) If not a DM, note in comments if your DM has approved
3) Include store name items should be sent to

Radio, Print, Radio Remote and other Media Outlets:
1) Include contact information and/or website of media outlet desired
2) If known, include any proposals and/or cost and/or desired packages/strategy
3) Chloe Sagstetter will handle coordination of all media requests and CC you on final proofs/advertisements, etc

Custom Flyer and Print Marketing Material Request (outside of new FedEx store options):
1) List what type of Print Material you are requesting
2) List any bullet points and special DM approved offers
4) If not a DM, note in comments if your DM has approved

If your request is not listed above, submit a ticket explaining your marketing need .. CLICK HERE TO CREATE A TICKET:  Select Marketing from dropdown, assign to Chloe & Select your type of request.

 

https://wirelessexpresshelp.freshdesk.com/support/tickets/new

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